1. Agreement and acceptance
These Terms of Service (“Terms”) are a binding agreement between ArcShield Michał Kasjanowicz (“Marta”, “we”, “us”, or “our”) and the individual or entity that accesses or uses the Service (“you” or “Customer”).
By accessing trymarta.com, creating an account at app.trymarta.com, or using Marta Trust Center, you agree to these Terms and our Privacy Policy (/legal/privacy). If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
If you do not agree, do not use the Service.
In the event of conflict, these Terms govern your use of the Service, except where a separate written agreement (for example, an enterprise order form or DPA) expressly overrides these Terms for an identified Customer.
2. Definitions
- “Service” means the Marta Trust Center platform, the trymarta.com marketing website, related documentation, and support we provide.
- “Customer Content” means certifications, policies, controls, subprocessors, documents, FAQs, branding, and other materials you upload or publish through the Service.
- “Trust Center” means the public or gated security posture page you publish via the Service.
- “User” means an individual authorized by Customer to access the Service under Customer’s account.
- “Order” means a subscription plan (Free, Pro, or Enterprise) selected by Customer, including limits described on /pricing.
- “Documentation” means guides, help content, and technical descriptions we make available for the Service.
3. Description of the Service
Marta provides a hosted Trust Center platform that helps B2B companies publish and share security and compliance posture with buyers, including:
- Policies, controls, certifications, and subprocessors listings.
- Documents with request-access workflows and access grants.
- FAQ and branding (logo, colours) with optional custom domain.
- Deployment options consistent with our product documentation, including bring-your-own-cloud style configurations on eligible plans.
Plan changes and advice
Plan limits and feature availability are described on /pricing and may change as the product evolves. We may add, modify, or discontinue features with reasonable notice where practicable.
We do not provide legal, compliance, or audit advice. You remain responsible for the accuracy of your security representations.
4. Access to the Service
We will make the Service available pursuant to these Terms and your Order. We use commercially reasonable efforts to maintain availability, but we do not guarantee uninterrupted access.
We may perform scheduled or emergency maintenance. Where practicable, we will provide advance notice of planned downtime that materially affects the Service.
5. Account registration and security
- Certain features require an account on app.trymarta.com. You must provide accurate registration information and keep it current.
- You are responsible for maintaining the confidentiality of credentials and for all activity under your account.
- Notify us promptly at security@trymarta.com if you suspect unauthorized access.
- User logins are for individual use unless your plan expressly permits shared or seat-based licensing as described in Documentation.
6. Acceptable use
You and your Users must not:
- Use the Service unlawfully or in violation of applicable export, sanctions, or anti-corruption laws.
- Upload malware, attempt unauthorized access, probe or scan systems without permission, or interfere with Service integrity.
- Scrape, crawl, or harvest data from the Service except through documented APIs and within rate limits we publish.
- Misrepresent certifications, audit status, or security controls you have not actually achieved.
- Infringe intellectual property, privacy, or other rights of third parties.
- Resell, sublicense, or provide the Service to third parties except as expressly permitted in your Order.
- Use the Service to store or transmit content that is defamatory, harassing, or otherwise harmful.
Security reporting
We welcome responsible disclosure of vulnerabilities. See /security for how to report security issues.
7. Customer Content
You retain ownership of Customer Content. You grant us a worldwide, non-exclusive license to host, reproduce, display, distribute, and process Customer Content solely to provide and improve the Service, comply with law, and enforce these Terms.
You represent that you have all rights necessary to upload Customer Content and that publishing it through your Trust Center complies with applicable law and your obligations to data subjects.
We may remove or disable Customer Content that we reasonably believe violates these Terms or applicable law, or that creates security risk, after notice where practicable.
8. Trust Center disclosure responsibility
You control what appears on your Trust Center, including which documents are public, gated, or request-access only.
You are solely responsible for the accuracy and completeness of security and compliance representations made to your buyers and visitors.
We are not a party to your contracts with buyers and do not verify your certifications or control implementations unless expressly stated in a separate written agreement.
9. Free and paid plans
Free, Pro, and Enterprise plans are described on /pricing, including content caps, custom domain availability, audit log access, and BYOC options where applicable.
Features available on a given plan may change; material reductions to features on a paid plan will be communicated with reasonable notice.
Checkout, subscription management, and payment collection occur in the Marta application, not on this marketing website.
10. Fees, billing, taxes, and invoices
Paid plans are billed according to the fees and billing cycle shown at purchase or in your Order.
Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for VAT, sales tax, or similar levies except taxes based on our net income.
As a Polish sole proprietorship, we issue invoices in accordance with Polish law.
11. Confidentiality
Each party may receive confidential information from the other. The receiving party will use the same degree of care it uses for its own confidential information (but no less than reasonable care) and will not disclose it except to employees, contractors, and advisers who need to know and are bound by confidentiality obligations, or as required by law.
Confidential information does not include information that is publicly available without breach, independently developed, or rightfully received from a third party without restriction.
12. Security of Customer Data
We maintain administrative, technical, and organizational safeguards designed to protect Customer Data. See /security for an overview of our practices.
Information about our infrastructure and service providers is published in our Trust Center, not in these Terms.
13. Data processing and DPA
Where we process personal data in Customer Content on your behalf, we act as a processor and you act as controller. A Data Processing Agreement is available on request at privacy@trymarta.com.
You instruct us to process Customer Data to provide the Service and as otherwise documented in the DPA.
14. Support
We provide support through channels described in Documentation or your Order (for example, email at hi@trymarta.com). Support scope and response times may vary by plan.
15. Beta and preview features
We may offer beta, preview, or experimental features identified as such. These are provided “as is”, may change or be withdrawn at any time, and are excluded from any uptime or support commitments unless expressly stated in writing.
16. Intellectual property
The Service, including software, design, and Marta trademarks, is owned by ArcShield Michał Kasjanowicz or its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription.
Except for Customer Content, no rights are granted by implication. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by mandatory law.
17. Feedback
If you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction or compensation to you.
18. Warranties and disclaimers
Each party represents that it has authority to enter into these Terms.
EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be error-free, uninterrupted, or that it will meet your specific compliance or legal requirements.
19. Indemnification
19.1 By Customer
You will defend, indemnify, and hold harmless Marta and its owner from claims arising out of Customer Content, your Trust Center disclosures, or your violation of these Terms or applicable law, except to the extent caused by our breach of these Terms.
19.2 By Marta
We will defend you against third-party claims alleging that the Service, when used as permitted, infringes a third party’s intellectual property rights, and pay damages finally awarded or agreed in settlement, subject to your prompt notice and cooperation.
Our obligations do not apply if the claim arises from Customer Content, modifications not made by us, combination with non-Marta products, or use after we notify you to discontinue use.
This section states our sole liability for infringement claims.
20. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
OUR AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) FEES PAID BY YOU IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) PLN 500 (OR EUR 100 EQUIVALENT).
Nothing in these Terms limits liability that cannot be limited under applicable law, including mandatory consumer rights where applicable.
21. Term, suspension, and termination
- These Terms apply for as long as you use the Service.
- You may stop using the Service and close your account according to product flows.
- We may suspend or terminate access if you materially breach these Terms, fail to pay fees, or if required by law, after notice where practicable.
- Upon termination, your right to access the Service ends. We will delete or return Customer Content within a reasonable period unless retention is legally required, subject to your export rights below.
21.1 Data export
Upon written request within thirty (30) days of termination, we will make Customer Content available for export in a standard format where technically feasible.
22. Force majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, terrorism, labour disputes, internet or utility failures, or government actions, provided the affected party uses reasonable efforts to mitigate impact.
23. Assignment
You may not assign these Terms without our prior written consent, except to a successor in a merger or sale of substantially all your assets with notice to us.
We may assign these Terms in connection with a merger, acquisition, or sale of assets with notice to you.
24. Governing law and jurisdiction
These Terms are governed by the laws of Poland, without regard to conflict-of-law principles.
Courts in Warsaw, Poland have exclusive jurisdiction, subject to mandatory consumer jurisdiction rules if you qualify as a consumer under applicable law.
25. Notices
We may provide notices by email to the address associated with your account or by posting on the Service. Legal notices to us should be sent to hi@trymarta.com and ul. Igańska 34/1, 04-083 Warszawa, Poland.
Notices are deemed received when sent by email (without bounce) or on the date of posting for in-product notices.
26. Contact
Questions about these Terms: hi@trymarta.com
Privacy and DPA requests: privacy@trymarta.com
Postal address: ArcShield Michał Kasjanowicz, ul. Igańska 34/1, 04-083 Warszawa, Poland