Business Continuity and Disaster Recovery Plan

This document describes how Marta prepares for, responds to, and recovers from disruptive events that may affect the availability, integrity, or recoverability of Marta services, customer Trust Centers, customer data, administrative functionality, and supporting cloud infrastructure. It covers Marta’s business continuity governance, GCP-oriented disaster recovery approach, recovery objectives, backup and restoration expectations, communication procedures, subprocessor continuity, testing, evidence handling, and post-incident improvement process.